Privacy Policy

Learn how SenSync handles information submitted through our website.

1. Information We May Collect

We collect only the information you choose to provide, together with limited technical information generated automatically when you browse the site. This may include:

Your name, company name, email address and telephone number
The content of an enquiry, quotation request or message you send us
Technical details such as browser type, device type and approximate location derived from your IP address
Information about how you navigate and use the website

2. How We Use Your Information

Information is used for legitimate business purposes connected with your enquiry or our relationship with you, including to:

Respond to enquiries and prepare quotations
Provide technical, application and after-sales support
Process and fulfil orders and service requests
Maintain records of communications
Improve our website, products and services
Meet applicable legal and regulatory obligations

We do not sell your personal information.

3. Information Submitted Through Forms

When you submit a form on this website, the details you enter are sent to us by email and may be retained in our business records so that we can respond and maintain continuity of service.

Please do not submit sensitive personal information or confidential technical material through website forms unless we have separately agreed arrangements for handling it.

4. Cookies and Similar Technologies

This website may use cookies and similar technologies to keep the site working correctly, remember basic preferences and understand how the site is used.

Most browsers let you refuse or delete cookies through their settings. Restricting cookies may affect how parts of the website function.

5. Analytics

We may use analytics tools to understand how visitors interact with the website, such as which pages are viewed and how users arrive at the site. This information is used in aggregate to improve content and usability, and is not used to identify individual visitors.

6. Sharing of Information

We do not sell or rent personal information. Information may be shared only where necessary, for example with:

Service providers who support our website, communications or business operations, and who are required to protect the information
Professional advisers, where required in connection with our business
Authorities or regulators, where disclosure is required by law

7. Data Security

We apply reasonable technical and organisational measures intended to protect information against unauthorised access, alteration, disclosure or loss.

No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as necessary to fulfil the purpose for which it was collected, to maintain business records, and to comply with applicable legal and regulatory requirements. When information is no longer required, we take steps to delete it or render it inaccessible.

9. Your Privacy Choices and Rights

Subject to applicable law, you may ask us to:

Confirm what personal information we hold about you
Correct information that is inaccurate or incomplete
Delete information where we are not required to retain it
Stop sending you promotional communications

To make a request, please contact us using the details below. We may need to verify your identity before acting on a request.

10. Withdrawal of Consent

Where we rely on your consent to process information, you may withdraw that consent at any time by contacting us. Withdrawing consent does not affect processing carried out before the withdrawal, and may mean we are unable to continue responding to a particular enquiry.

11. Third-Party Websites

This website may link to third-party sites that operate under their own privacy practices. We are not responsible for the content or privacy practices of those sites, and we encourage you to read their policies before providing information.

12. Children\u2019s Privacy

This website is intended for business and professional use and is not directed at children. We do not knowingly collect personal information from children. If you believe such information has been provided to us, please contact us so that we can remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The version published on this page is the version currently in force.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details below.